Returns and Refunds for Offline Courses/Services
Course Registration and Enrollment Fees:
We do not generally offer refunds for course registration and enrollment fees for our offline courses. However, we understand that circumstances may arise. If you are facing exceptional circumstances, please contact our customer support team to discuss your situation.
Course Materials and Resources
Course materials and resources provided for offline courses are typically non-refundable. If you encounter issues with the quality or delivery of these materials, please contact our support team for assistance.
Cancellation of Offline Courses
If we need to cancel an offline course for any reason, participants will be notified, and we will either reschedule the course or provide a refund at our discretion.
Returns and Refunds for Online Courses/Services
Digital Products (e.g., Online Courses):
Refund eligibility for online courses may vary depending on the specific circumstances. Generally, we offer a 10 -day refund period from the date of purchase. After this period, refunds may be considered on a case-by-case basis
Technical Issues
If you experience technical issues preventing you from accessing an online course, please contact our support team for assistance. We will make reasonable efforts to resolve the issue. If a resolution is not possible, a refund may be provided.
Dissatisfaction with Course Content:
If you are dissatisfied with the content of an online course, please contact our support team with specific details about your concerns. We will assess your situation and, if appropriate, offer a refund within the specified refund period.
How to Request a Refund
To request a refund, please contact our customer support team at [your contact information]. Provide detailed information about your situation, including your order number and the reason for the refund request. Our team will review your request and respond accordingly.
Changes to this Return & Refund Policy
We reserve the right to update this Return & Refund Policy at any time. The date of the last update will be displayed at the top of the page.
Contact Us
If you have any questions or concerns about this Return & Refund Policy, please contact us at info@thenewspeedinstitute.in .
